If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons. Note: Connect the USB cable only when prompted during Setup. If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Restart your Notebook and download the Full Feature Software from Here and follow the onscreen instructions. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ.) Open up the run command with the “Windows key + R” key combo.ħ.) Type printui.exe /s and click Ok. Then uninstall the Printer Driver from Root Level.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. I understand that you are unable to print from your HP OfficeJet Pro 6968 A really great platform for posting all your questions and finding solutions. It is a Toshiba that runs Windows 10 64 bit, and my printer is a HP OfficeJet Pro 6968 inkjet. Please help connect my computer to my printer. I have followed every suggested step on the HP website and done everything I can think of: even the setup you are supposed to use when you first turn on the printer. I have uninstalled the printer software, reinstalled it, taken down firewalls, troubleshooted both the computer and printer, installed printer apps, used Wi-Fi and not used Wi-Fi, turned both the computer and printer off and on, and followed the initial setup phase again using an installation disk, but nothing works. I have tried connected the printer to the computer via cable, but that does not work either. Sometimes the printer is offline when it is online, nothing will print and my computer simply says "Error - Printing". However, when I connect my computer to the unsecure Wi-Fi that my printer is on, my computer still will not connect to my printer. My printer cannot connect the the secure Wi-Fi. My computer is connected to a Wi-Fi that is secure, and my printer is connected to a Wi-Fi with the same name, but it is not secure. ![]() My computer will not connect to my printer and print wirelessly or with a wire. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please click “ Accepted Solution” if you feel my post solved your issue, it will help others find the solution. You may also check the steps in the document from the link: Turn on the printer, if it does not automatically turn on. ![]() Reconnect the power cord to the rear of the printer.Ĩ. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.ħ. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet.Ħ. With the printer turned on, disconnect the power cord from the rear of the printer.Ĥ. Wait until the printer is idle and silent before you continue.ģ. Turn the printer on, if it is not already on.Ģ. Please follow the steps listed below for product reset:ġ. I see that you are facing touchscreen issues with your HP Photosmart 5510 printer. Thank you for posting your query, I will be glad to help you.
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